Privacy Policy
1. Our Commitment to Your Privacy
Your privacy matters to us. This Privacy Policy explains how PlateRiver.com collects, uses and protects your personal information when you use our website or create an account. By accessing our services, you agree to this Privacy Policy and our Terms of Use.
We may update this policy as our services expand. We encourage you to review it periodically.
2. Information We Collect
We collect information in the following situations:
2.1 Information you provide directly
When you register for an account or update your profile, we may collect:
-
Name
-
Email address
-
Mobile phone number
-
Optional home phone number
-
Optional home address
You may update your profile information at any time.
2.2 Information about others
If you choose to share a restaurant listing with someone (e.g., sending a link to a friend), you may provide their name and email address. You must:
-
Inform them that you are sharing their details with us
-
Obtain their explicit consent
We use this information only to complete your request.
2.3 Social media login
If you register or connect through a social media platform, that service may share basic information with us (such as your name and email address). You control what information is shared through your social media privacy settings.
2.4 Information submitted through forms
When you contact us or submit information through any form on the site, we collect the details you provide so we can respond to your request.
3. How We Use Your Information
We use your information only for purposes directly related to providing our services, including:
-
Creating and managing your account
-
Publishing and managing restaurant listings
-
Allowing communication between users (e.g., restaurant owners and customers)
-
Sending service‑related emails
-
Sending newsletters if you subscribe
-
Responding to enquiries
We do not sell your personal information. We do not share your information with outside parties except where necessary to complete your request.
We do not use your email address for unrelated marketing unless you explicitly opt in.
4. About Cookies
PlateRiver.com uses cookies to support essential site functions such as:
-
Keeping you signed in
-
Remembering preferences
-
Improving site performance
-
Analysing usage patterns
Cookies do not personally identify you.
You may disable cookies in your browser, but doing so may limit your ability to:
-
Sign in
-
Post listings
-
Use certain features or services
5. Advertising
Some pages may display advertising provided by third‑party vendors. These vendors may use cookies to show ads based on your visits to this and other websites. You can learn more about how advertising cookies work or opt out of personalised ads by visiting your browser’s ad settings or the vendor’s privacy pages.
6. Data Security
We take data protection seriously. To safeguard your information, we use:
-
256‑bit SSL encryption for all data transmitted between your device and our servers
-
Physical, electronic and administrative measures to prevent unauthorised access
While no system is completely secure, we follow industry‑standard practices to protect your data.
7. Children’s Privacy
We do not knowingly collect information from anyone under the age of 18. If you are under 18, you may only use PlateRiver.com with the supervision and consent of a parent or guardian.
8. Your Choices
You may:
-
View and update your account information at any time
-
Unsubscribe from newsletters
-
Contact us to ask questions about your data
We will not use your information for purposes not described in this policy without giving you the option to opt out.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us through the contact form available on our website.